1. Describe the problem or project in plain language
Start with a simple description of what prompted you to reach out. Note whether you are seeing a leak, stains on ceilings or walls, missing shingles, visible roof wear, gutter issues such as overflow, or exterior concerns like damaged siding. If you are planning a full roof replacement, new construction roof, or a broader exterior update, jot that down as well. Write where you see the issue (for example, a specific room, slope, or side of the building) and when you first noticed it. If a problem only shows up at certain times, such as during heavy rain, mention that pattern. This overview helps the roofer understand whether they are likely dealing with a focused repair, a larger roof concern, or a project that may involve gutters or siding too.



